Keyphrases
- service times
- single server
- single server queue
- arrival process
- steady state
- poisson arrivals
- queue length
- waiting times
- queue size
- arrival rate
- queueing model
- call center
- flow control
- finite number
- information disclosure
- priority scheduling
- holding cost
- learning algorithm
- state dependent
- customer service
- multiple sources
- customer demand
- customer behavior
- service systems
- customer satisfaction
- potential customers
- service rates
- service requirements
- customer classes
- markov modulated
- queueing networks
- target language
- markov chain