Citizen-centric approaches to e-government and the back-office transformation.
Luis F. Luna-ReyesJosé Ramón Gil-GarcíaJosé A. Celorio MansiPublished in: DG.O (2011)
Keyphrases
- e government
- public sector
- government services
- electronic government
- secure information sharing
- digital government
- government organizations
- public services
- public administration
- developing countries
- government agencies
- service delivery
- inter organizational
- knowledge management
- governmental organizations
- information sharing
- federal government
- decision making
- data mining
- recent advances
- object oriented
- small to medium sized