Shared services for digital transformation in government: a case study.
Illugi T. HjaltalínHallur Th. SigurdarsonPublished in: DG.O (2022)
Keyphrases
- government services
- service delivery
- e government
- public services
- web services
- government information
- digital television
- relationship management
- service providers
- success factors
- service oriented
- digital objects
- context aware
- case study
- information goods
- end users
- service quality
- service composition
- information technology
- public sector
- online services
- information society
- set top box
- public key infrastructure
- digital collections
- electronic government
- computing environments
- south africa
- government organizations
- united states
- ubiquitous computing
- government websites
- public administration
- information infrastructure
- information sharing
- mobile applications
- shared information
- mobile devices
- digital video
- agent technology