Factors Affecting Consumer Satisfaction of Online Purchase.
Theresa LauraéusTimo SaarinenAnssi ÖörniPublished in: HICSS (2015)
Keyphrases
- factors affecting
- factors influencing
- internet shopping
- online stores
- purchase behavior
- online retailers
- consumer trust
- online shopping
- online consumer
- electronic commerce
- purchase decision
- online shoppers
- technology acceptance
- key factors
- neural network
- shopping behavior
- online learning
- real time
- consumer behavior
- online markets
- customer satisfaction
- user satisfaction
- online search
- social media
- grocery shopping
- influence factors
- online resources
- website