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Examining the factors influencing user satisfaction and loyalty on paid knowledge platforms.
Xiaopu Jin
Fang Xu
Published in:
Aslib J. Inf. Manag. (2021)
Keyphrases
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factors influencing
user satisfaction
customer satisfaction
service quality
technology acceptance
factors affecting
information systems
knowledge management
knowledge sharing
perceived usefulness
structural equation modeling
database
knowledge transfer
competitive advantage