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An Analytical Approach for Phase Balancing Considering Customer Load Profile.
Priyanka Gangwar
Sri Niwas Singh
Saikat Chakrabarti
Published in:
ISGT Europe (2019)
Keyphrases
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electronic commerce
load balancing
customer behavior
e learning
customer satisfaction
call center
artificial intelligence
service quality
customer relationship management
customer service
service times
marketing strategies
phase information
transactional data
traffic load