The Simulation of Finite-Source Retrial Queueing Systems with Two-Way Communication and Impatient Customers.
János SztrikÁdám TóthÁkos PintérZoltán BácsPublished in: DCCN (2021)
Keyphrases
- queueing systems
- single server
- queueing model
- arrival rate
- heavy traffic
- call center
- poisson arrivals
- steady state
- queueing theory
- queueing networks
- waiting times
- queue length
- asymptotically optimal
- service times
- special case
- state dependent
- customer classes
- finite buffer
- service rates
- markov chain
- parallel machines
- fluid model
- single server queue
- computational complexity
- stationary distribution
- markov processes
- flow control
- mathematical model