Using LLMs to Investigate Correlations of Conversational Follow-up Queries with User Satisfaction.
Hyunwoo KimYoonseo ChoiTaehyun YangHonggu LeeChaneon ParkYongju LeeJin Young KimJuho KimPublished in: CoRR (2024)
Keyphrases
- user satisfaction
- information systems
- query processing
- search experience
- query language
- service quality
- web search engines
- objective measures
- database
- user perceptions
- structural equation modeling
- response time
- query formulation
- perceived quality
- databases
- user queries
- information quality
- quality attributes
- customer satisfaction
- query logs
- kolmogorov smirnov