Perceived Usefulness and Ease of Use of Mobile Government Services: The Moderating Impact of Electronic Word of Month (eWOM).
Isaac Kofi MensahPublished in: Int. J. Technol. Diffusion (2020)
Keyphrases
- government services
- perceived usefulness
- cross border
- e government
- technology acceptance
- factors affecting
- attitudes toward
- internet access
- factors that affect
- questionnaire survey
- digital government
- continuance intention
- user satisfaction
- factors influencing
- mobile learning
- university students
- mobile devices
- gender differences
- structural equation modeling
- service delivery
- mobile phone
- technology acceptance model
- developing countries
- public sector
- technology adoption
- website
- empirically tested
- context aware
- computer self efficacy
- government agencies
- mobile technologies
- mobile users
- mobile applications
- statistically significant
- data collection
- independent variables
- social networks
- information sharing
- theoretical framework