Impacts of Platform-Endorsed Service Guarantee on Seller Performance: Evidence from a Quasi-Natural Experiment.
Jun YangQing TongDemei KongGuanqun ShiPublished in: PACIS (2024)
Keyphrases
- sharing platform
- service platform
- electronic commerce
- empirical evidence
- real time
- service providers
- third party
- value added services
- service management
- mashup
- service architecture
- management system
- customer service
- evidential reasoning
- service oriented
- client server architecture
- service quality
- web environment
- real world
- data sets
- heavy traffic
- seamless integration
- web services