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Empathic Healthcare Chatbots: Comparing the Effects of Emotional Expression and Caring Behavior.
Lennart Seitz
Sigrid Bekmeier-Feuerhahn
Published in:
ICIS (2021)
Keyphrases
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emotional state
information systems
human behavior
human decision making
cognitive tasks
artificial intelligence
focus of attention
behavior analysis
behavior patterns
positive effects
biomedical informatics