Human-Machine Problem Solving Using Spoken Language Systems (SLS): Factors Affecting Performance and User Satisfaction.
Elizabeth ShribergElizabeth WadePatti PricePublished in: HLT (1992)
Keyphrases
- human machine
- factors affecting
- user satisfaction
- spoken language
- perceived usefulness
- information quality
- spoken dialogue systems
- human operators
- factors influencing
- human machine interaction
- service quality
- information systems
- multi agent
- intelligent systems
- knowledge acquisition
- machine learning
- data mining
- dialogue system
- customer satisfaction
- metadata