Conform or To Be Cast Out: Quantifying the Effect of Platform Endorsement and Consumer Generated Reputation in Online Service Marketplace Demand System.
Jinyang ZhengYouwei WangYong TanPublished in: ICIS (2016)
Keyphrases
- online stores
- electronic marketplaces
- reputation management
- real time
- service providers
- sharing platform
- service platform
- pricing strategies
- online services
- online learning
- online search
- web services
- purchase intention
- reputation mechanisms
- service management
- mashup
- negative impact
- service offerings
- online markets
- service oriented
- service composition
- client server architecture
- group buying
- mobile services
- software agents
- customer satisfaction
- electronic commerce
- agent mediated
- peer to peer
- end users
- public services
- consumer market
- social relationships