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Modeling and Evaluation of Call Centers with GSPN Models.

Maryam FanaeepourLeila NaghavianMohammad Abdollahi Azgomi
Published in: AICCSA (2007)
Keyphrases
  • model validation
  • modeling method
  • modeling framework
  • call center
  • mathematical modeling
  • machine learning
  • evaluation metrics
  • stochastic models
  • databases
  • information systems
  • probabilistic model