Customer Product Review Summarization over time for Competitive Intelligence.
Kamal AmaroucheHouda BenbrahimIsmail KassouPublished in: J. Autom. Mob. Robotics Intell. Syst. (2019)
Keyphrases
- competitive intelligence
- product reviews
- competitive environment
- opinion mining
- sentiment analysis
- customer reviews
- customer satisfaction
- electronic commerce
- sentiment classification
- human resources
- business information
- competitive advantage
- multi document summarization
- business environment
- decision makers
- data mining
- service quality
- user generated
- information sources
- text classification
- high tech
- association rules
- artificial intelligence