A Comparative Analysis of Major ERP Lifecycle Implementation, Management and Support Issues in Queensland Government.

She-I Chang Guy G. Gable

Published in: PACIS (2001)

Keyphrases

change management
information systems
knowledge management
management system
decision support
implementation issues

case study
management information systems
information management
decision making
successful deployment
service management

information technology
workflow management
end users
enterprise resource planning
flow management
relationship management

executive information systems
key issues
project management
dynamic reconfiguration
organizational change
computer aided software engineering