Usable guidelines for usable websites? An analysis of five e-government heuristics.

Marieke Welle Donker-Kuijer Menno de Jong Leo Lentz

Published in: Gov. Inf. Q. (2010)

Keyphrases

e government
electronic government
public sector
digital government
government services
developing countries
inter organizational
public administration
website
information technology
information resources
government agencies
government websites
public institutions