Login / Signup
A Study of the Impact of Changing Business Processes and the Implementation of Computerised Systems on a Small Business' Customer Relationships - a 2 Year Case Study on a Micro-organisation.
Emma-Jane Phillips
Published in:
UKAIS (2013)
Keyphrases
</>
business processes
business process
business activities
business applications
enterprise resource planning
business environment
case study
enterprise systems
customer relationship management
process model
business rules
enterprise wide
ws bpel
competitive advantage
web services
business process models
workflow systems
business process management
erp systems
business partners
inter organizational
business transactions
workflow model
decision making
process management
workflow management systems
workflow management
business users
model driven development
electronic commerce
distributed systems
workflow engine
real world