Applying a Holistic Approach to Develop User-Friendly, Customer-Oriented E-government Portal Interfaces.
Maria WimmerUte HollerPublished in: User Interfaces for All (2002)
Keyphrases
- user friendly
- e government
- user interface
- electronic government
- public sector
- graphical interface
- public administration
- digital government
- developing countries
- government services
- government agencies
- state government
- federal government
- graphical user interface
- public services
- service delivery
- information sharing
- information systems
- knowledge management
- databases
- data mining
- real world
- digital divide
- user friendly interface
- government organizations
- governmental organizations
- united nations
- web portal
- inter organizational
- website
- decision making