An analytical citizen relation management system (CZRM) for social vulnerability mapping and policy recommendation in Brazil.
Lara Sucupira FurtadoGustavo MouraDaniel Jean Rodrigues VasconcelosGuilherme Sales FernandesLívia Almada CruzRegis Pires MagalhãesTiciana L. Coelho da SilvaPublished in: Decis. Support Syst. (2023)
Keyphrases
- management system
- social media
- social recommendation
- social context
- social networks
- optimal policy
- social interaction
- e government
- trust aware
- public policy
- collaborative filtering
- social networking
- open government
- decision support system
- user preferences
- recommendation systems
- government agencies
- social connections
- latin america
- social web
- product recommendation
- public sector
- social influence
- learning community
- social network services
- relationship management
- information and communication technologies
- knowledge sharing
- heterogeneous social networks
- decision making