Login / Signup
A Financial Perspective on Improving ICT Service Delivery: A Case at the Belgian Railways.
Luc Lutin
Stijn Viaene
Nathalie Demeere
Olivier Jolyon
Published in:
CONFENIS (2012)
Keyphrases
</>
service delivery
e government
life cycle
information and communication technologies
case study
end to end
developing countries
service management
service provision
decision making
information systems
web services
mobile technologies
learning algorithm
public sector
government services