Design Principles for B2B Services - An Evaluation of Two Alternative Service Designs.
Christine LegnerTobias VogelPublished in: IEEE SCC (2007)
Keyphrases
- design principles
- service providers
- service oriented
- web services
- service discovery
- service composition
- mobile services
- end users
- service quality
- design decisions
- information services
- software engineering
- design patterns
- electronic business
- user interface
- instructional design
- service delivery
- network services
- service selection
- service management
- service oriented architecture
- customer service
- value added services
- cross organizational
- database design
- electronic commerce
- design process
- context aware
- service platform
- public services
- object oriented
- context aware services
- virtual enterprise
- business process
- service description
- database systems
- knowledge base
- artificial intelligence