Smart Citizens for Smart Cities - - A User Engagement Protocol for Citizen Participation.
Benjamin StelzleAnja JannackTorsten HolmerFabrice NaumannAndreas WildeJörg Rainer NoennigPublished in: IMCL (2019)
Keyphrases
- smart cities
- user engagement
- smart city
- world wide
- user experience
- service integration
- social media
- e government
- user satisfaction
- information and communication technologies
- entry point
- government services
- public services
- public administration
- web services
- neural network
- cost effective
- user interaction
- decision making
- social networks