Applying Case-Based Reasoning to Email Response.
Luc LamontagneGuy LapalmePublished in: ICEIS (2) (2003)
Keyphrases
- case based reasoning
- text mining
- communication medium
- email messages
- spam detection
- enron email
- electronic mail
- instant messaging
- case base
- artificial intelligence
- spam filtering
- expert systems
- communication tools
- decision support system
- case based reasoning systems
- legal reasoning
- cbr systems
- knowledge acquisition
- mailing lists
- social media
- anti spam
- website
- case adaptation
- data sets