MACCHIEF - Machine learning-based Algorithm Classification for Complaint Handling and Improved Efficiency in Firms.
Vu Duy TrungYan Chi TohSatyam MishraLe Anh NgocPhung Thao ViPublished in: RICE (2023)
Keyphrases
- machine learning
- classification algorithm
- preprocessing
- computational complexity
- learning algorithm
- improved algorithm
- detection algorithm
- classification scheme
- cost function
- classification method
- pattern recognition
- accuracy rate
- dynamic programming
- recognition algorithm
- decision trees
- support vector
- support vector machine
- high accuracy
- machine learning algorithms
- support vector machine svm
- convergence rate
- machine learning methods
- computational efficiency
- high efficiency
- data mining
- text classification
- neural network
- training data
- optimal solution
- feature space
- information technology
- k means
- simulated annealing
- optimization algorithm
- lower bound
- matching algorithm
- benchmark data sets
- probabilistic model
- feature extraction
- feature selection
- classification rate
- supervised classification
- machine learning approaches
- multi class classification
- single scan