Quantifying the Influence of Network Conditions on the Service Quality Experienced by a Thin Client User.
Barbara StaehleAndreas BinzenhöferDaniel SchlosserBjörn BoderPublished in: MMB (2008)
Keyphrases
- service quality
- network conditions
- user satisfaction
- quality of service
- customer satisfaction
- packet loss
- network resources
- service providers
- information systems
- electronic commerce
- real time
- user interaction
- mobile phone
- data mining
- internet shopping
- user experience
- cloud computing
- end users
- web services
- ip networks
- database