Keyphrases
- e learning
- knowledge management
- video games
- service delivery
- decision making
- business intelligence
- change management
- game play
- business models
- electronic commerce
- business processes
- game theory
- game playing
- business process
- information systems
- computer games
- game design
- learning resources
- higher education
- learning experience
- information technology
- educational games
- online learning
- real world
- learning process
- learning environment
- game theoretic
- case study
- educational institutions
- data mining
- learning objectives
- business rules
- learning objects
- competitive advantage
- business applications
- digital games
- learning management systems
- distance learning
- enterprise architecture
- game development
- service management
- virtual world