Benchmarking Video Service Quality: Quantifying the Viewer Impact of Loss-Related Impairments.
Vidhyalakshmi KarthikeyanBrahim AllanDetlef D. NauckMiguel RioPublished in: IEEE Trans. Netw. Serv. Manag. (2020)
Keyphrases
- service quality
- customer satisfaction
- user satisfaction
- service providers
- online shopping
- information quality
- video data
- electronic commerce
- multimedia
- video sequences
- video content
- quality of service
- real time
- quality metrics
- video streams
- competitive environment
- data mining
- competitive advantage
- information systems