Leveraging the IT competence of non-IS workers: social exchange and the good corporate citizen.
Joshua M. DavisPublished in: Eur. J. Inf. Syst. (2013)
Keyphrases
- e government
- information technology
- relationship management
- case study
- social media
- government agencies
- knowledge management
- government services
- digital government
- neural network
- amazon mechanical turk
- end user computing
- service delivery
- information systems
- knowledge workers
- genetic algorithm
- data mining
- data sets
- competence development