Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults.
Veena ChattaramanWi-Suk KwonJuan E. GilbertKassandra RossPublished in: Comput. Hum. Behav. (2019)
Keyphrases
- older adults
- social support
- web accessibility
- artificial intelligence
- social interaction
- computer literacy
- social media
- expert systems
- social networks
- ambient assisted living
- smart home
- tablet pc
- intelligent agents
- human computer interaction
- intelligent systems
- computational intelligence
- social networking
- assistive technology