Customer experience and associated customer behaviour in end user devices and technologies (smartphones, mobile internet, mobile financial services).
Sujata JoshiSanjay BhatiaKiran RaikarHarmanpreet PallPublished in: Int. J. High Perform. Comput. Netw. (2017)
Keyphrases
- end users
- mobile devices
- mobile internet
- banking services
- mobile applications
- financial services
- content providers
- driving forces
- user experience
- smart phones
- mobile phone
- electronic commerce
- m learning
- mobile users
- mobile learning
- user interface
- mobile commerce
- application development
- customer satisfaction
- mobile technologies
- communication technologies
- context aware
- internet services
- wifi
- user behavior
- internet access
- marketing strategies
- banking industry
- service providers
- mobile services
- data mining
- software engineering
- management system
- risk management
- web services