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An investigation of social media data during a product recall scandal.

Ying Kei TseHanlin LohJuling DingMinhao Zhang
Published in: Enterp. Inf. Syst. (2018)
Keyphrases
  • social media data
  • social media
  • massive amounts
  • life cycle
  • social networks
  • social networking
  • data sources
  • user generated content