Integrating Process Management and Content Management for Service Industries.
Young Gil KimChul Young KimSang-Chan ParkPublished in: ICWE (2005)
Keyphrases
- content management
- process management
- business processes
- web services
- project management
- information management
- digital libraries
- development process
- service providers
- information systems
- electronic commerce
- service oriented architecture
- service oriented
- business intelligence
- information flow
- e learning
- machine learning
- product development
- service quality
- metadata
- high level
- integrity constraints
- process model
- database
- customer satisfaction
- information technology
- business process management
- artificial intelligence
- xml documents