Government Mobile Apps: Analysing Citizen Feedback via App Reviews.
Tooba AamirMohan Baruwal ChhetriM. A. P. ChamikaraMarthie GroblerPublished in: ASE (2023)
Keyphrases
- mobile apps
- e government
- government agencies
- government services
- mobile applications
- digital government
- relationship management
- business models
- public sector
- public administration
- mobile devices
- m learning
- public services
- smart phones
- service delivery
- mobile phone
- social media
- coverage includes
- mobile learning
- database
- government information
- databases
- open data
- customer relationship management