Handling online service recovery: Effects of perceived justice on online games.

May-Ching Ding Yuan-Shuh Lii

Published in: Telematics Informatics (2016)

Keyphrases

technology enhanced learning
online game
game based learning
online gaming
multi player
educational games
virtual communities
online communities
failure recovery
web services
positive effects
information sharing
computer games
role playing game
online learning
service quality
content analysis