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Customer Relationship Management and Interface Redesign: A Study on the Website Design on the eBay Websites on Cultural Perspectives.
Kevin K. W. Ho
Eric Wing Kuen See-To
Published in:
Int. J. Strateg. Inf. Technol. Appl. (2013)
Keyphrases
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website design
customer relationship management
marketing strategies
website
data mining
social networks
business process
machine learning
similarity measure
knowledge discovery
information extraction
natural language processing
cloud computing