Coordination of e-commerce supply chain when e-commerce platform providing sales service and extended warranty service.
Yuyan WangZhaoqing YuXiaohuan JiPublished in: J. Control. Decis. (2020)
Keyphrases
- supply chain
- supply chain management
- manufacturing companies
- product information
- customer service
- service providers
- electronic commerce
- virtual enterprise
- web services
- information sharing
- inventory control
- bullwhip effect
- lead time
- cost savings
- service quality
- service times
- decision makers
- inventory management
- supplier selection
- decision making
- operating costs
- revenue sharing