Systematic Identification of Service-Blueprints for Service-Processes - A Method and Exemplary Application - (Research Paper).
Thomas KleinertSilke BalzertPeter FettkePeter LoosPublished in: Business Process Management Workshops (2012)
Keyphrases
- high precision
- experimental evaluation
- service providers
- clustering method
- dynamic programming
- computational complexity
- synthetic data
- feature set
- support vector machine
- data sets
- segmentation method
- similarity measure
- decision trees
- classification accuracy
- classification method
- computing environments
- optimization algorithm
- identification rate
- model selection
- end users
- cost function
- significant improvement
- prior knowledge
- pairwise
- feature extraction
- neural network