Determining the cost of IT services.
James H. GerlachBruce NeumannEdwin MoldauerMartha ArgoDaniel FrisbyPublished in: Commun. ACM (2002)
Keyphrases
- web services
- service oriented
- service providers
- high cost
- service composition
- total cost
- context aware
- ubiquitous computing
- location aware
- communication cost
- service quality
- cost sensitive
- lower cost
- end users
- information society
- web environment
- cost savings
- service delivery
- databases
- service management
- highly dynamic
- user centric
- location information
- service discovery
- building blocks
- metadata
- neural network