On the contingent value of IT-based capabilities for the competitive advantage of SMEs: Mechanisms and empirical evidence.
Paolo NeirottiElisabetta RaguseoPublished in: Inf. Manag. (2017)
Keyphrases
- competitive advantage
- empirical evidence
- knowledge management
- technological innovation
- business processes
- business information
- customer relationship management
- service quality
- competitive environment
- strategic advantage
- case study
- business environment
- data mining
- business analytics
- small and medium sized enterprises
- software development
- knowledge sharing
- information technology
- learning environment
- e learning
- decision making
- information systems
- games based learning
- real world