Managing capacity at a service facility: An experimental approach.
Carlos Arturo Delgado AlvarezAnn van AckereErik Reimer LarsenSantiago Arango-AramburoPublished in: Eur. J. Oper. Res. (2017)
Keyphrases
- rapid transit
- queuing systems
- capacity constraints
- service management
- data sets
- service requirements
- mission critical
- service quality
- service oriented
- web services
- information services
- loosely coupled
- real time
- service composition
- semantic web services
- mobile services
- customer satisfaction
- end to end
- service providers
- capacity allocation
- neural network