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An empirical study of how third-party websites influence the feedback mechanism between online Word-of-Mouth and retail sales.
Wenqi Zhou
Wenjing Duan
Published in:
Decis. Support Syst. (2015)
Keyphrases
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third party
sensitive information
internet users
website
cross selling
online services
personal information
reverse logistics
privacy policies
workflow engine
online resources
customer behavior
website design
web browser
supply chain
customer service
decision making