Quality of CRM Systems: a systematic mapping study.
Jhonatan BoarimAna Regina Cavalcanti da RochaPublished in: SBQS (2019)
Keyphrases
- high quality
- artificial intelligence
- management system
- higher quality
- machine learning
- computer systems
- distributed systems
- knowledge base
- data analysis
- association rules
- user interface
- image sequences
- data warehouse
- data mining techniques
- intelligent systems
- genetic algorithm
- building blocks
- quality assessment
- real time