The SME Oriented Service Delivery Mechanism and an Implementation.

Zhen Lin Zongwei Luo Francis Lau Qiong Xiao Honghua Gan Deren Chen

Published in: ICSS (2010)

Keyphrases

service delivery
change management
end to end
e government
life cycle
service provision
government agencies
e learning
service management
multimedia
web services
case study
reinforcement learning
learning systems
learning experience
government services