Exploring How Digitized Products Enable Industrial Service Innovation - an Affordance Perspective.
Matthias M. HerterichAlexander EckFalk UebernickelPublished in: ECIS (2016)
Keyphrases
- technology transfer
- competitive market
- viewpoint
- product information
- industrial applications
- market share
- service quality
- service providers
- case study
- customer requirements
- management system
- object categories
- computing environments
- service oriented
- reverse logistics
- heavy traffic
- customer service
- knowledge management
- online stores
- computer vision
- purchase decision
- industrial environment
- strategic decisions
- technological innovation
- mobile services
- semantic web services
- service discovery