Complaint Detection and Classification of Customer Reviews.

Ahmet Tugrul Bayrak Bekir Berker Türker Eray Yildiz Eyüp Erkan Özbek

Published in: SIU (2021)

Keyphrases

customer reviews
feature selection
machine learning
decision trees
text classification
opinion mining
supervised learning
rough sets
real time
support vector
co occurrence
online product reviews