Unified Service Level Monitoring using CIM.

Markus Debusmann Marc Schmidt Markus Schmid Reinhold Kröger

Published in: EDOC (2003)

Keyphrases

service level
lead time
supply chain
service level agreements
real time
monitoring system
call center
logistics service
total cost
service systems
service requirements
inventory models
planning horizon
decision making
multi agent systems
utility function