Business chatbots with deep learning technologies: state-of-the-art, taxonomies, and future research directions.
Yongxiang ZhangRaymond Y. K. LauJingjun (David) XuYanghui RaoYuefeng LiPublished in: Artif. Intell. Rev. (2024)
Keyphrases
- learning technologies
- e learning
- distance learning
- information systems
- higher education
- workplace learning
- business processes
- decision making
- business intelligence
- learning resources
- educational technology
- mobile learning
- instructional systems design
- data mining
- business process
- databases
- electronic commerce
- learning management systems
- learning process
- business models
- emerging technologies
- digital technologies
- knowledge society
- learning objects
- social media
- learning design
- artificial intelligence
- social dimensions