Understanding Users' Dissatisfaction with ChatGPT Responses: Types, Resolving Tactics, and the Effect of Knowledge Level.
Yoonsu KimJueon LeeSeoyoung KimJaehyuk ParkJuho KimPublished in: CoRR (2023)
Keyphrases
- knowledge level
- user satisfaction
- adaptive learning
- learning styles
- user participation
- search behavior
- collaborative learning
- user interface
- user interaction
- recommender systems
- database
- user experience
- collaborative filtering
- information seeking
- end users
- adaptive hypermedia
- web search
- text mining
- user profiles
- high level
- case study