Customer-oriented sales modeling strategy in a big data environment.
Weijun ChenUrszula OgielaJindan ZhangPublished in: Concurr. Comput. Pract. Exp. (2021)
Keyphrases
- big data
- customer service
- cloud computing
- data processing
- data management
- data analysis
- big data analytics
- data intensive
- vast amounts of data
- customer behavior
- social media
- business intelligence
- unstructured data
- high volume
- predictive modeling
- social computing
- massive data
- electronic commerce
- knowledge discovery
- data science
- massive datasets
- data driven decision making
- customer satisfaction
- data sets
- semi structured
- social networks